How long will it take to receive my order?

We currently ship to United States via USPS (United States Postal Service) or UPS (United Parcel Service).

You will receive your order 4-8 BUSINESS days within the continental United States and 5-10 BUSINESS days for orders shipping to Alaska, Hawaii and Puerto Rico.

Need it sooner? Last minute birthday gift? We do offer expedited shipping for an additional fee. Please contact us at, or you can reach a customer service representative M-F 10-6pm CST at 866.545.2815. 


Order Total Shipping Rate
$0.00 - $49.99 $4.95 Flat Rate
$50.00 - $74.99 $6.95 Flat Rate
$75.00 or more Free!





We are sorry, but currently we are unable to ship overseas. We will keep you "posted!"


If an item is marked 'Drop Ship,' it will be shipped to you directly from the vendor.  Please review the lead time, as some special order items may take a little more time.


Live in Chicago? Lucky you!! Read more to find out how to place an order for in-store pick up.


Need your gift right away? We can have most items ready in as little as 30 minutes. Call the Custom Shop directly at 773.772.2815, Tuesday through Saturday from 11am - 6pm, and Sunday from 11am - 5pm. A Psychobaby team member will be happy to assist you in creating the perfect! 

Click Here for our Custom Shop address.

You can also place your order online, anytime for in-store pick up. It's easy! At checkout, choose In-Store Pickup as your shipping method. A Psychobaby team member will give you a call as soon as your order is ready.

*Please note that when placing your order online, your order will not be available for pickup for 3-5 business days. If you need it sooner, just give us a buzz and place your order over the phone.

If you have any questions regarding our Ship to Store option, please do not hesitate to call us at 773.772.2815.



Hey, Chicago! We are excited to announce we have partnered with UberRUSH to make getting your personalized gifts even easier! Introducing door-to-door same day delivery for all our Psychobaby and Joy & Chaos brand gifts. 
  1. Browse our website to find the perfect gift
  2. Call our Custom Shop to place your order between 11-3 PM 
  3. We will create your gift and an UberRUSH courier will deliver it right to you! 
It works just like regular Uber, you will get a text when the courier is arriving to your location with your order. Plus, your courier will bring it to your door or into your office. Super fast, super simple.
Just $9.95 per order!
Ready? Browse online, choose your items and place your order via phone 773-772-2815.
Delivery is available within the following area: From Irving Park road south to Roosevelt, and from Lakeshore west to Kedzie. If you are outside this area, please give us a call as we may be able to arrange a delivery for you depending on UberRUSH courier availability.